Whipped Soap Subscription Terms

Bloom whipped soap membership terms

These terms apply to new memberships offered from 3 October 2026. The £10 first-box offer for 6-Box Membership applies to new signups from 4 October 2026. Existing subscriptions retain the terms agreed when they were purchased unless you choose a change with Bloom. Please read these terms alongside our general terms and delivery and returns policy. Nothing here limits your statutory rights.

1. Your box, membership and price

Every membership contains four whipped soaps in the available scents you select, delivered monthly. Prices include VAT and standard delivery to eligible addresses. Delivery eligibility is shown at checkout.

• Flexible Membership: £24.96 per box. No minimum commitment beyond your first paid box.
• 3-Box Membership: £22.96 per box. Minimum three paid boxes, including your first box. Initial minimum spend: £68.88.
• 6-Box Membership: £10 for your first box, then £19.96 per monthly box. Minimum six paid boxes, including your first box: £10 plus five boxes at £19.96. Initial minimum spend: £109.80.

The minimum spend covers the four-soap boxes in your selected membership. Optional products cost more and their price, and whether they are one-off or recurring, will be shown before you confirm them. A room spray purchased as a one-off is not automatically included in later boxes.

The three- and six-box commitments are minimum paid deliveries, not fixed calendar end dates. Skipped and unpaid boxes do not count towards the minimum. Skipping or postponing can extend the time needed to complete it.

2. Automatic payments and renewal

Your first payment is taken when you place your subscription order. By completing checkout, you authorise the recurring payments described at checkout using your selected payment method.

After the first order, your subscription renews automatically once a calendar month on the next payment date shown in your confirmation and subscription account. Payment dates are based on individual subscriptions, rather than a shared date for all members. Payments can move if you bring a box forward or postpone it.

After the initial minimum for a 3-Box or 6-Box Membership is complete, the membership continues monthly at its recurring box price: £22.96 for 3-Box Membership or £19.96 for 6-Box Membership, with no new fixed commitment. It does not automatically finish after the third or sixth box. You can stop future renewals as explained in section 6.

Your payment date is a billing date, not a guaranteed dispatch or delivery date. We prepare orders after successful payment in accordance with our delivery policy.

3. Choosing and changing scents

You can choose different available scents or multiples of the same scent. Unless you change your selection, we will keep the selection from your previous box.

Changes made before the next payment is processed apply to that upcoming box. Once payment is processed, changes made in your account apply to a later unbilled box. Contact us promptly if you want to change an already-paid order; we will check whether it is still possible.

If a selected scent is unavailable, we will contact you about an alternative or an adjustment to the affected order. We will not substitute a different scent without your agreement.

4. Bringing your next box forward

The Order now option brings forward your upcoming subscription box. Check the amount before confirming, and check the updated renewal date in your account after successful payment.

After successful payment, we prepare the box and move the following renewal to one calendar month after the payment date. This replaces the previous upcoming renewal; it does not leave that original renewal scheduled as an additional order.

A separately identified one-off purchase does not change your subscription schedule or count towards a membership's minimum paid boxes unless we explicitly show otherwise.

5. Skipping or postponing

You can manage future deliveries through your subscription account before the payment for the affected box is processed. Check the updated schedule after confirming a change. A skipped or unpaid box does not count towards the minimum for a 3-Box or 6-Box Membership, so the initial commitment can take longer to complete.

6. Cancelling future renewals

Flexible Membership: you can cancel future renewals through your subscription account before the next payment is processed.

3-Box and 6-Box Memberships: ordinary cancellation takes effect after the initial minimum of three or six paid boxes. You can give notice before that minimum is complete by contacting support@bloomcosmetics.co.uk. We will confirm your remaining paid boxes and arrange for future payments to stop once the commitment is complete. You do not have to wait until the last box to give notice.

After the initial minimum is complete, you can cancel future renewals through your subscription account before the next payment. No new fixed commitment or cancellation fee applies. We will confirm when cancellation takes effect and no further scheduled subscription payments will be taken after that point.

These minimum commitments do not remove your statutory cancellation, refund or product rights. Contact us promptly if you wish to exercise those rights, cannot access your account, or need help cancelling.

Cancelling future renewals does not automatically cancel a box that has already been paid for. If you wish to cancel or return an already-paid order, contact us promptly. We will explain the options that apply to its fulfilment status and your legal rights.

7. Reminders and account details

We will send a reminder before your next scheduled renewal so you can review your box, payment and date. Keep your email address, delivery address and payment details up to date in your subscription account.

You can access subscription management using the secure links in your subscription emails or by opening your subscription account.

8. Unsuccessful payments

If a payment is unsuccessful, we will let you know and explain how to update your payment details. An unpaid box will not be dispatched and does not count towards a minimum commitment. Payment retries and their effect on the next renewal date are communicated through your subscription notifications and account.

9. Price or subscription changes

We will not retrospectively increase the price of a box you have already paid for. We will honour the selected pricing schedule for your initial minimum paid boxes. If we need to change a recurring price or make a material change to future terms after that minimum, we will notify you before it applies so you can cancel future renewals before the change takes effect.

10. Delivery, returns and problems with an order

Our delivery policy explains ordinary dispatch and delivery arrangements. If you have a problem with a delivery or product, contact us using the details on our website.

Our returns policy applies alongside your statutory cancellation, refund and product rights. Your statutory rights remain unaffected, including your rights if a product is faulty or not as described.